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Professional Scrum Master (PSM), Kanban (PSK), Agile Leadership (PAL-E)

Ferzeen is an agile coach, scrum master, globally accredited trainer, transformation consultant, public speaker and life coach. She works with individuals, teams and leaders at all levels of an organisation to boost their ability to perform in complexity.

Ferzeen is passionate about effective communication and continuous learning and development, understanding that humans are uniquely capable for growth and change. Leveraging the power of growth mindsets, lean thinking and experimentation, Ferzeen has implemented change in a broad range complex environments like financial services, academia, online education, digital solutions, mobile applications, e-commerce, superannuation and government departments, across Australia, Singapore, Malaysia, India, USA and Canada.

Ferzeen develops and facilitates training in various agile methodologies and has spoken at conferences globally. Her breadth of exposure to learning styles makes her confident in being able to tailor agility for any team in any industry. Ferzeen is driven to foster exemplary leadership, empowering teams, and designing awesome experiences.

Areas of Expertise:
  • Agile Mindset, Values and Principles
  • Training and Facilitation
  • Product Ownership & Management
  • Business Analysis
  • Agile project planning and delivery
  • Scrum
  • Kanban
  • SAFe
  • LeSS
  • Management 3.0
  • JIRA Core and Service Desk
  • Visio and iGrafx
  • Human centred design
Certifications:
  • Professional Scrum Trainer (PST)
  • ICAgile Authorised Instructor
  • Professional Scrum Master (PSM I, PSM II and PSM III)
  • Professional Scrum Product Owner (PSPO I,PSPO II and PSPO III)
  • Professional Scrum with Kanban (PSK)
  • Professional Agile Leadership I (PAL I)
  • Professional with User Experience (PSU)
  • International Coaching Federation Approved Coach Specific Training
  • ICAgile Certified Professional
  • ICAgile Certified Professional - Agile Product Ownership
  • Certified Large Scale Scrum (LeSS) Practitioner
  • SAFe® 4 Certified Agilist
  • Bikablo® Visual Facilitation
  • Training from the Back of the Room
  • XP2021 - Global - Speaker and Experience Report Writer
  • XP2019 - Montreal (Speaker)
  • Agile Australia (2018, 2019) (Speaker)
  • Business Agility Conference Australia 2018 (Speaker)
  • The University of Melbourne – Bachelor of Arts: Economics and Criminology

Recent Experience

  • Positive Moods | Leadership and Agile Coach (Mar 2021 - Present)
    Coaching the CEO of a medium enterprise and their leadership team, to transform their organisation during a high growth period
  • North Framework | Product Coach/Scrum Master (Jan 2021 - Present)
    Coaching an entrepreneur to improve their Scrum implementation, and developing their digital product roadmap
  • Deutsche Bank | Agile Coach/Scrum Master (Oct 2020 - Dec 2020)
    Coaching and training a product delivery team to help the organisation design and develop its first digital offering
  • Kolmeo, Australia | Agile Coach/Scrum Master (Sep 2020 - Oct 2020)
    Coaching and supporting development teams in the lead to launch the first release of their new platform application
  • Standard Chartered Bank, Singapore | Agile Journey Coach (Jan 2020 - Present)
    Coaching and training leadership and teams in their organisational transformation using customer journeys and scrum teams as their foundation
  • Bank of Singapore | Agile Coach (Sep 2019 - Dec 2019)
    Assessing, coaching and training leaders and teams to set them up for success in transforming their organisation and adopting agile ways of working at scale
  • Department of Education and Training, VIC, Australia | Agile Coach (Apr 2019 - Aug 2019)
    Coaching and training leaders, people and teams in the information management and technology division in agile ways of working
  • The University of Melbourne| Agile Coach & Scrum Adoption Lead (Feb 2019 - Apr 2019)
    Coordination and coaching the adoption of Scrum within multiple squads in the infrastructure services department at the university, as well as coaching people through the transitions

 


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