The ITIL® 4 Managing Professional transition module is designed to allow qualified ITIL v3 professionals to easily transition across to ITIL 4 with just one course and one exam. Upon successfully passing the exam you will gain the designation of ITIL® 4 Managing Professional. In addition to fully preparing you for this exam, this 4-day transition module will provide you with a thorough understanding of how to create, deliver, and support services and drive stakeholder value in the ITIL® 4 context.
In the new ITIL® 4 scheme there are two professional qualifications: Managing Professional (MP) and Strategic Leader (SL):
The Managing Professional is the next level of ITIL 4 to be released after ITIL 4 Foundation. It targets IT practitioners working within technology and digital teams across businesses and provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.
ITIL Managing Professional comprises 4 specialist modules:
The last module ITIL Strategist: Direct, Plan & Improve is common to both the MP and SL streams. For those new to ITIL, the specialist modules will all be available to be taken individually according to needs (once Foundation has first been attained).
For those already well-qualified in the ITIL v3 scheme (holding 17 or more credits) the ITIL 4 Managing Professional Transition Module has been designed to take into account all your existing knowledge and to provide a straightforward way to transition your qualifications into the ITIL 4 scheme with just one course and one exam.
The Managing Professional Transition covers 30%-40% of:
It is mainly focused on the new areas in ITIL 4 with very little content related to practices. Candidates who want to understand practices in detail should read up on these in their own time.
The Managing Professional Transition provides experienced practitioners with the MP designation but does not fully certify the same detailed level of knowledge. It is recommended that candidates also read the ITIL 4 publications.
The ITIL 4 Managing Professional Transition course is designed for
Continue with more ITIL v3 Intermediate modules to obtain at least 17 credits (including v3 Foundation), to be eligible to attend the transition module Managing Professional Transition. You will be awarded the designation of ITIL® Managing Professional when you pass the Managing Professional Transition module.
ITIL v3 Intermediate modules will be available until 2020, date to be announced by Axelos and Peoplecert. For information on dates please contact ALC Customer Service.
Take the ITIL Managing Professional Transition module to achieve the ITIL® Managing Professional designation.
After achieving the ITIL Managing Professional designation, if you are interested in pursuing the ITIL® Strategic Leader designation, you would only need to complete the ITIL Leader Digital & Strategy module. Once you have completed both streams, you are eligible to move towards ITIL® Master.
This module is common to both the Managing Professional (MP) and Strategic Leader (SL) streams.
Fees per person
$2,560 + GST
*The course fee does not include the ITIL 4 Managing Professional Package of textbooks as they are not necessary for the course. If you would like a set for your reference the package can be purchased via ALC or the Axelos bookstore as an electronic or hardcopy.
Live Virtual Training – Participants will be provided with an online exam voucher to sit the exams at a time and date of their choosing within 3 months of the course. The web-proctored exams are available 24/7 and run by the examination institute PEOPLECERT.
Face-to-Face Training – Participants will be provided with a paper-based exam which is completed whilst at the course in the same venue of the course itself.
*As of 01 February, 2022 paper-based exams will no longer be offered by PeopleCert the examination institute for ITIL®. All exams will be conducted online. During the course you will receive an exam voucher and instructions how to book the exam for a date and time of your choice within 3 months of the course. The exams are web-proctored by PeopleCert and are available 24/7.